These Terms of Use (“Terms”) govern the access and use of the (collectively referred to as the “Platform”) owned and operated by MAK SOFTBOX PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, bearing CIN: U74999PN2018PTC176752, having its Registered Office at E-603, Park Ivory, Park Street, Wakad, Pune 411057 and Principal Place of Business at B-713–714, Suratwala Mark Plazzo, Hinjewadi, Pune 411057, India (hereinafter referred to as the “Company,” “We,” “Us,” or “Our”).
By accessing or using the Platform, You (“User” or “Client”) acknowledge that You have read, understood, and agreed to these Terms and the Privacy Policy. If You do not agree to these Terms, You must not use the Platform.
1. DEFINITIONS: For the purpose of these Terms, the following expressions shall have the meanings assigned to them below:
1.1 “Platform” refers to the MDOC web portal and mobile application, including its software, interface, modules, database, and related content.
1.2 “Services” refer to the integrated SaaS (Software as a Service) solutions provided under MDOC, which include modules for lead management, booking management, CRM, document management, project-wise operations, customer relationship tracking, and post-sales support.
1.3 “Client” means any real estate developer, builder, or business entity that subscribes to and uses the MDOC software by entering into a valid subscription agreement with the Company.
1.4 “User” refers to an individual authorized by the Client to access and use the Platform as per the access rights assigned (e.g., Admin, Sales Executive, Presales, CRM, Channel Partner, Customer, or Digital Agency).
1.5 “AMC” means Annual Maintenance Contract applicable to the MDOC software and services.
1.6 “Cloud Services” refers to the hosting, storage, and data management infrastructure provided to the Client on an annual renewal basis.
1.7 “Confidential Information” means all information disclosed by either party, including but not limited to data, user credentials, technical know-how, business processes, pricing, and documentation.
2. ACCEPTANCE AND APPLICABILITY:
2.1 These Terms constitute a binding legal agreement between the Company and every User or Client accessing or using the Platform.
2.2 By clicking “I Agree to the Terms of Use and Privacy Policy” the User accepts these Terms. Such acceptance is digitally recorded along with the IP address, timestamp, and version of the Terms.
2.3 In case of any updates or amendments to these Terms, Users will be prompted to re-accept the Terms via an on-screen notification before continuing to use the Platform.
2.4 The Terms apply to both the MDOC website and the MDOC mobile application.
3. SCOPE OF SERVICES:
3.1 The Platform provides digital solutions designed for the real estate and property management sector, enabling Clients to manage projects, leads, documentation, CRM, sales, and post-sales processes.
3.2 The Company offers project-wise and user-wise licenses for Clients. Clients may create, assign, and modify roles as required within their organization.
3.3 The Platform supports optional integrations with third-party tools such as WhatsApp, email, payment gateways, and cloud telephony for enhanced functionality.
3.4 The Company does not guarantee compatibility with every external system, and the responsibility for proper configuration of such integrations rests with the Client.
4. SUBSCRIPTION, FEES, AND PAYMENTS:
4.1 Subscriptions are offered on a project-wise and user-wise license model.
4.2 Each subscription includes AMC and Cloud Hosting services valid for 01 (One) year from activation.
4.3 Subscriptions do not auto-renew. Renewal reminders will be displayed 30 (Thirty) days prior to AMC or cloud expiry.
4.4 Access to the Platform will be suspended or terminated automatically if AMC or cloud renewal payments are not received by the due date.
4.5 The Company does not offer refunds or cancellations after activation or payment of any subscription or AMC fee.
4.6 All payments shall be made as per the invoice terms issued by the Company. Applicable taxes such as GST shall be charged separately.
4.7 Clients are solely responsible for ensuring timely payments and renewal of services to maintain uninterrupted access.
5. USER ACCOUNT AND ACCESS RIGHTS:
5.1 Clients may create multiple roles and assign access levels to employees or third parties, including Admin, Sales, Presales, CRM, Channel Partner, Customer, Referral, or Digital Agency.
5.2 Access control is entirely managed by the Client. The Company shall not be responsible for misuse, misconfiguration, or unauthorized access arising out of Client-defined roles.
5.3 Clients may create or delete sub-users under their account and shall ensure that such users comply with these Terms.
5.4 Each user is responsible for maintaining confidentiality of their login credentials and for all activities carried out under their account.
6. USER RESPONSIBILITIES AND RESTRICTIONS:
6.1 Users shall:
6.1.1 Use the Platform solely for legitimate business purposes.
6.1.2 Provide accurate and up-to-date information during registration.
6.1.3 Comply with all applicable laws and regulations.
6.2 Users shall not:
6.2.1 Upload or share unlawful, defamatory, obscene, or infringing content;
6.2.2 Attempt to copy, modify, reproduce, or reverse-engineer any part of the Platform;
6.2.3 Circumvent access controls, security systems, or usage restrictions;
6.2.4 Use the Platform in a manner that could damage, disable, or impair its operation; or
6.2.5 Exploit or resell Platform services without authorization.
6.3 Any misuse of the Platform may result in immediate termination of access without refund or prior notice.
7. DATA HANDLING AND PRIVACY:
7.1 Data Ownership: All data, information, files, documents, and records uploaded, stored, or transmitted by the Client or its authorized Users (“Client Data”) shall remain the sole and exclusive property of the Client. The Company shall act only as a data processor or data fiduciary for the limited purpose of providing MDOC Platform services.
7.2 Collection of Data: The Platform may collect limited personal and business information voluntarily submitted by the Client or its Users, including but not limited to names, contact numbers, email addresses, designations, organization details, and user activity logs. The Platform does not collect any financial or biometric information unless explicitly required for integrations authorized by the Client (e.g., payment gateways or WhatsApp automation).
7.3 No Use of Cookies or Trackers: The MDOC Platform does not use browser cookies, web beacons, or analytics tools such as Google Analytics, Meta Pixel, or any other tracking mechanism. The system operates strictly on a secure, session-based authentication model.
7.4 Purpose of Processing: All personal or business data collected through the Platform shall be used solely for the following legitimate purposes:
7.4.1 Providing, operating, and maintaining the Platform and its modules;
7.4.2 Managing User authentication, authorization, and activity tracking;
7.4.3 Generating usage reports, project analytics, and performance dashboards;
7.4.4 Facilitating integrations with third-party systems (e.g., payment gateways, WhatsApp APIs, cloud telephony) based on Client’s instructions;
7.4.5 Communicating service updates, AMC renewals, and support notifications.
7.4.6 The Company shall not use Client Data for advertising, resale, or commercial exploitation.
7.5 Confidentiality and Security Measures: The Company employs industry-standard administrative, technical, and physical security controls to protect Client Data from unauthorized access, alteration, disclosure, or destruction. These include:
7.5.1 Role-based access control (RBAC) within the Platform;
7.5.2 Encrypted data transmission (SSL/TLS);
7.5.3 Secure cloud hosting with restricted access and periodic vulnerability testing;
7.5.4 Limited access to personnel bound by confidentiality obligations; and
7.5.5 Regular data backup and recovery procedures.
7.6 Data Sharing with Third Parties: The Company may share limited Client Data with trusted third-party service providers only for essential operational integrations explicitly authorized by the Client, including but not limited to WhatsApp communication, email delivery, payment gateway transactions, and cloud telephony. Each third-party provider shall be contractually obligated to maintain equivalent data protection standards and use the information only for the intended purpose.
7.7 Data Retention and Deletion: All Client Data shall be retained on the Company’s servers for a period of thirty (30) days after the expiry, cancellation, or termination of the Client’s subscription or AMC. Upon expiration of this period:
7.7.1 The data shall be permanently deleted or anonymized from all systems and backups; and
7.7.2 The Company shall have no further obligation to store, restore, or provide such data unless legally required.
7.7.3 The Client may request data export in writing prior to account deactivation.
7.8 Client’s Responsibilities: The Client is responsible for ensuring that:
7.8.1 Data uploaded to the Platform does not infringe any third-party rights or contain unlawful content;
7.8.2 Authorized Users maintain strong passwords and safeguard access credentials; and
7.8.3 Sensitive or confidential information uploaded complies with applicable laws, including the DPDP Act, 2023.
7.9 Data Breach Notification: In the event of a data breach or unauthorized access to Client Data, the Company shall:
7.9.1 Immediately investigate the incident;
7.9.2 Notify the affected Client without undue delay; and
7.9.3 Cooperate in mitigating potential harm, including providing technical details and recommended corrective steps.
7.10 Compliance with Applicable Laws: The Company complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023, and shall process all personal data fairly, lawfully, and transparently.
7.11 Privacy Policy Integration: These Terms must be read in conjunction with the Company’s separate Privacy Policy, which details the nature of personal data collected, processing mechanisms, consent management, user rights, and grievance redressal procedures. The Privacy Policy forms an integral part of these Terms of Use and shall be binding on all Users.
8. INTELLECTUAL PROPERTY RIGHTS:
8.1 Ownership of Intellectual Property: The Platform “MDOC” (formerly known as “MDocBOX”) is the proprietary platform owned and operated by the Company. The Platform is registered under Copyright Registration Certificate No.: SW-13544/2020, in the name of the Company. The Platform, including the web portal, mobile application, software code, source code, architecture, user interface (UI), graphical user interface (GUI), layout, workflows, icons, color combinations, branding elements, and all accompanying documentation, are and shall remain the exclusive intellectual property of MAK SOFTBOX PRIVATE LIMITED. All rights, title, and interest in the Platform including copyrights, trademarks, design rights, trade dress, patents (if any), and confidential know-how belong solely to the Company and are protected under applicable intellectual property and data protection laws of India and international conventions.
8.2 Trademarks: The mark “MAK SOFTBOX” is a registered trademark of the Company, and the mark “MDOC” is pending registration. All related names, logos, icons, and slogans used in connection with the Platform are either trademarks or proprietary identifiers of the Company. No license, right, or permission is granted to any User to use such marks or logos in any manner, whether as part of a domain name, brand, or otherwise.
8.3 Limited License to Use: The Company grants to each Client and its authorized Users a limited, revocable, non-exclusive, non-transferable right to access and use the Platform solely for internal business purposes in accordance with these Terms. No ownership or proprietary rights are transferred by virtue of such access. All rights not expressly granted herein are reserved by the Company.
8.4 Prohibition on Copying, Reverse Engineering, or Reproduction: Users shall not, under any circumstances, directly or indirectly:
8.4.1 Copy, download, modify, adapt, translate, publish, display, sell, lease, or create derivative works based on the Platform or any of its components;
8.4.2 Reverse engineer, decompile, disassemble, or attempt to extract source code or object code of the Platform;
8.4.3 Access, monitor, or use the Platform for purposes of building a competing product, service, or system; or
8.4.4 Use any automated system (bots, spiders, or scrapers) to collect or copy content or system structure.
8.5 Protection of GUI, Look-and-Feel, Concept, and Design Strict Prohibition and Liability: The unique concept, design structure, interface flow, GUI, and look-and-feel of MDOC including but not limited to its dashboards, menus, layout composition, iconography, font schemes, colour palettes, and overall aesthetic presentation represent proprietary trade dress, confidential design architecture, and original artistic works owned exclusively by the Company.
Accordingly:
8.5.1 Any copying, imitation, simulation, or replication of the Platform’s GUI, user experience (UX), workflows, design, content hierarchy, or underlying concept for use in any other product, software, or online system whether in full or in part is strictly prohibited;
8.5.2 Any act of reproduction, adaptation, or derivative creation of the Platform’s design, content, or concept, by any User, affiliate, vendor, or developer, shall constitute actionable infringement and breach of these Terms;
8.5.3 Such acts are civilly and criminally punishable under the Copyright Act, 1957, Trademarks Act, 1999, Information Technology Act, 2000, and the Indian Penal Code, and shall expose the offender to damages, injunctions, and prosecution.
8.6 Strict Liability and Remedies: Any person, entity, or User found violating the provisions of Clause 8.5 shall be strictly liable regardless of intent, benefit, or awareness. The Company shall be entitled to:
8.6.1 Seek immediate injunctive relief (temporary, ad-interim, or permanent) from any court of competent jurisdiction to restrain such conduct;
8.6.2 Claim compensatory and punitive damages, including recovery of profits wrongfully derived from the infringing act;
8.6.3 Pursue criminal remedies for willful infringement, theft of trade secrets, or unauthorized access under the relevant provisions of Indian law; and
8.6.4 Recover attorney’s fees, costs of investigation, and legal expenses incurred in enforcement.
All Users acknowledge that the Company’s GUI, workflow structure, and visual design are integral to its business identity and that unauthorized use would cause irreparable harm not adequately compensable by monetary damages.
8.7 Third-Party Components and Open-Source Declaration: The Platform does not incorporate any open-source software requiring public attribution or distribution. If, in future, any third-party or open-source component is included, it shall be governed by its respective license terms, which shall not affect the proprietary ownership of the Company’s core systems.
8.8 Survival of Rights: The rights, protections, and obligations under this Clause shall survive termination or expiration of these Terms and continue to bind all Users and Clients indefinitely.
9. THIRD-PARTY INTEGRATIONS AND DISCLAIMERS:
9.1 The Platform may offer integrations with external systems such as APIs, payment gateways, or communication tools.
9.2 The Company does not guarantee uninterrupted service or compatibility of these integrations.
9.3 The Company shall not be responsible for:
9.3.1 Failures or downtime in third-party services;
9.3.2 Data loss or inaccuracies resulting from such integrations; or
9.3.3 Service interruptions due to factors beyond the Company’s control.
9.4 The Platform is provided “as is” without any express or implied warranties, including warranties of merchantability or fitness for a particular purpose.
10. LIMITATION OF LIABILITY:
10.1 Limitation of Aggregate Liability: To the fullest extent permitted by applicable law, the total cumulative liability of the Company, its directors, officers, employees, agents, and affiliates, whether in contract, tort (including negligence), warranty, or otherwise, arising out of or relating to the use of the Platform, these Terms, or any related service, shall in no event exceed the actual amount paid by the Client to the Company towards the license fee, Annual Maintenance Contract (AMC), or cloud service charges for the specific subscription period during which the claim arose.
10.2 Exclusion of Consequential and Special Damages: In no event shall the Company be liable for any indirect, incidental, consequential, exemplary, punitive, or special damages, including but not limited to:
10.2.1 Loss of data, revenue, business opportunities, goodwill, or profits;
10.2.2 Business interruption or downtime;
10.2.3 Loss of anticipated savings or failure of performance;
10.2.4 Claims by third parties arising from or in connection with the Client’s use or inability to use the Platform; or
10.2.5 Cost of procurement of substitute goods or services. Such exclusions shall apply even if the Company has been advised of the possibility of such damages or losses.
10.3 No Guarantee of Uninterrupted or Error-Free Service: While the Company exercises reasonable skill, diligence, and technical measures to maintain the availability and performance of the Platform, it does not guarantee that the Platform or its services will be uninterrupted, secure, timely, or error-free at all times.
The Company shall not be responsible for any service delays, slowdowns, or downtime caused by:
10.3.1 Scheduled or unscheduled maintenance and system upgrades;
10.3.2 Network congestion, ISP issues, or failures of internet connectivity;
10.3.3 Server or hardware malfunctions;
10.3.4 Third-party integrations, APIs, or hosting service interruptions; or
10.3.5 Circumstances beyond its reasonable control.
10.4 Third-Party Tools and Integrations: The Platform may integrate or interoperate with third-party systems such as WhatsApp APIs, email gateways, payment gateways, or cloud telephony. The Company makes no representation or warranty regarding the reliability, security, or availability of such third-party systems and shall not be held liable for any errors, failures, or losses caused by such external services.
The Client acknowledges that the functioning of these tools depends on third-party servers and networks beyond the Company’s control.
10.5 User and Client Responsibility: The Client shall be solely responsible for:
10.5.1 Maintaining its own internet access, equipment, and security measures;
10.5.2 The acts or omissions of its employees, agents, or users in connection with use of the Platform; and
10.5.3 Uploading, handling, or processing any unlawful, inaccurate, or infringing data or content.
10.5.4 The Company shall not be responsible for any loss or damage arising from the Client’s failure to comply with these obligations.
10.6 No Liability for Data or Content: The Company does not review or verify the accuracy, completeness, or legality of Client Data. The Client remains solely responsible for the integrity, quality, and legality of all data uploaded or processed through the Platform. The Company shall not be liable for any deletion, corruption, unauthorized access, or loss of such data, except in cases of proven gross negligence directly attributable to the Company.
10.7 Force Majeure: The Company shall not be liable for any delay, failure, or interruption in performance of its obligations under these Terms if such delay or failure arises from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, fire, flood, strikes, lockouts, pandemics, power failures, cyberattacks, equipment breakdown, or governmental restrictions.
In such cases, the Company’s obligations shall be suspended during the period of the force majeure event without any liability to the Client.
10.8 Allocation of Risk: The Client acknowledges and agrees that the fees and charges payable for the Platform are determined based on this limitation of liability and allocation of risk. This clause represents a fundamental basis of the bargain between the Company and the Client.
10.9 Survival: This Clause 10 shall survive the termination or expiration of these Terms and shall continue to apply to all claims, actions, or proceedings arising thereafter.
11. INDEMNIFICATION:
11.1 Indemnity Obligation: The Client and each of its authorized Users (collectively, “Indemnifying Party”) shall fully indemnify, defend, and hold harmless MAK SOFTBOX PRIVATE LIMITED, its directors, officers, shareholders, employees, agents, licensors, successors, and affiliates (collectively, the “Indemnified Parties”) from and against any and all losses, damages, liabilities, penalties, claims, demands, suits, proceedings, judgments, settlements, fines, and expenses (including reasonable attorney’s fees, court costs, and investigation expenses) that arise directly or indirectly from or in connection with:
11.1.1 Any unauthorized, unlawful, or fraudulent use of the Platform or any part thereof by the Client or its Users;
11.1.2 Any breach or violation of these Terms, including representations, warranties, or obligations contained herein;
11.1.3 Any uploading, storage, transmission, or publication of data, content, or material that is defamatory, obscene, infringing, confidential, proprietary, illegal, or otherwise objectionable;
11.1.4 Any misuse, misrepresentation, or unauthorized sharing of the Company’s intellectual property, trade dress, GUI, or confidential information;
11.1.5 Any claim, demand, or action made by a third party (including a governmental authority) alleging that the Client Data or use of the Platform has infringed any intellectual property right, violated any applicable law, or caused harm to any person or entity; or
11.1.6 Any gross negligence, willful misconduct, or non-compliance by the Client or its Users in connection with their access to or use of the Platform.
11.2 Procedure for Defence:
11.2.1 If any claim or proceeding is initiated against the Company that may give rise to indemnification under this Clause, the Company shall provide prompt written notice to the Client or the concerned User.
11.2.2 The Indemnifying Party shall, at its own cost and expense, assume full responsibility for the defense of such claim and shall engage competent legal counsel acceptable to the Company.
11.2.3 Failure to promptly assume defense shall entitle the Company to undertake its own defense at the Indemnifying Party’s cost without prejudice to its rights hereunder.
11.3 Company’s Right to Control and Participate: The Company reserves the absolute right, at its discretion and expense, to:
11.3.1 Participate in, supervise, or assume exclusive control over the defense, settlement, or negotiation of any matter otherwise subject to indemnification by the Client or User; and
11.3.2 Approve or reject any proposed settlement that (i) imposes any financial obligation on the Company, (ii) requires an admission of liability by the Company, or (iii) affects the Company’s rights, reputation, or operations.
No settlement shall be entered into without the prior written consent of the Company.
11.4 Mitigation of Loss: The Indemnified Parties shall take reasonable steps to mitigate any loss or damage for which indemnification is sought under this Clause, provided that such mitigation shall not prejudice or reduce the Company’s rights to full indemnification.
11.5 Continuing Obligation: The obligations contained in this Clause 11 shall survive the termination, expiration, or suspension of these Terms and shall continue to apply to any claim or proceeding arising from acts or omissions that occurred during the period of access or use of the Platform.
11.6 Independent Remedy: The indemnity provided herein shall be in addition to, and not in limitation of, any other rights or remedies available to the Company under law, equity, contract, or otherwise, including the right to seek injunctive or equitable relief for threatened or continuing violations.
12. SUPPORT AND COMMUNICATION:
12.1 The Company provides technical and operational support via WhatsApp, email, and phone.
12.2 Support hours shall be Monday to Friday, 10:00 AM to 7:00 PM (IST).
12.3 Users may contact info@maksoftbox.com for all legal notices, queries, or communication.
12.4 The Company will use the Client’s registered email address for all communications regarding renewals, updates, and service alerts.
13. TERMINATION AND SUSPENSION:
13.1 Grounds for Suspension or Termination: The Company reserves the absolute right, at its sole discretion and without prior notice, to suspend, restrict, disable, or permanently terminate the access of any Client or User to the MDOC Platform, either in whole or in part, in any of the following circumstances:
13.1.1 Non-payment of Fees: Failure to make timely payment of license fees, Annual Maintenance Contract (AMC) charges, or cloud hosting renewal fees, despite due reminders and expiry of the grace period.
13.1.2 Breach of Contract or Law: Any violation or breach of these Terms of Use, the Privacy Policy, or any applicable law, rule, regulation, or order by the Client or its Users.
13.1.3 Unauthorized or Fraudulent Use: Any instance of unauthorized access, account sharing, password disclosure, fraudulent activity, data tampering, security breach, or attempt to probe, scan, or test the vulnerability of the Platform.
13.1.4 Misuse or Malicious Activity: Engaging in activities that damage, disrupt, or overload the Platform’s infrastructure; introducing viruses, malware, or harmful code; or interfering with other Users’ access or data.
13.1.5 Violation of Intellectual Property Rights:
Any act that infringes, misuses, or attempts to misappropriate the Company’s intellectual property, GUI, look-and-feel, design, or trade dress of the Platform, or any action that dilutes or harms the IP valuation or proprietary standing of the Company or the MDOC brand.
13.1.6 Acts Against the Interest or Reputation of the Company: Any conduct, communication, or business activity by the Client or User that is defamatory, disparaging, misleading, competitive, or detrimental to the Company’s commercial, legal, or reputational interests, including aiding competitors or sharing proprietary insights or screenshots.
13.1.7 Legal or Regulatory Requirement: When required by any governmental, regulatory, or law enforcement authority to restrict or terminate access to the Platform.
13.2 Immediate Deactivation and Consequences: Upon suspension or termination:
13.2.1 All rights, privileges, and licenses granted to the Client or User under these Terms shall immediately cease without the need for any further action by the Company.
13.2.2 The Company shall disable access credentials and prevent any login or system usage forthwith.
13.2.3 Any data, files, or configurations associated with the Client’s account may be retained, archived, or deleted in accordance with Clause 13.3 below.
13.2.4 The Client shall remain liable for all outstanding payments, dues, damages, or indemnities accrued prior to the termination date.
13.2.5 Termination shall not affect any rights or remedies accrued to the Company prior to such termination.
13.3 Retention and Deletion of Data:
13.3.1 The Company may retain limited data and metadata solely for legitimate purposes such as record-keeping, legal compliance, billing reconciliation, audit, or dispute resolution.
13.3.2 All Client data shall be securely deleted or anonymized within a reasonable period following termination, except as required by law.
13.3.3 Upon written request, and at the Company’s discretion, the Client may be provided access to export or download its data prior to permanent deletion, subject to settlement of all dues and fees.
13.4 No Refunds and Continuing Obligations: Suspension or termination shall not entitle the Client or User to any refund, credit, or compensation for unused services, AMC, or cloud tenure. All obligations of confidentiality, indemnification, IP protection, limitation of liability, and governing law shall survive termination.
13.5 Company’s Right to Protect Business and Intellectual Property Interests:
13.5.1 The Company reserves the unrestricted right to take technical, legal, or equitable measures to safeguard its intellectual property, proprietary systems, and brand value, including disabling specific accounts, restricting network access, or blocking IP addresses or domains linked to misuse.
13.5.2 The Company may initiate legal proceedings and seek injunctions, damages, or criminal remedies against any Client, User, or third party involved in unauthorized access, copying, or acts detrimental to the Company’s IP valuation or reputation.
13.5.3 The Client acknowledges that the Platform, its software, and related intellectual property assets represent significant commercial value, and any unauthorized or unethical activity against such assets shall be actionable and treated as wilful infringement.
13.6 Reinstatement of Access: In certain cases, the Company may, at its sole discretion, reinstate access to the Platform following rectification of default, written assurances from the Client, and payment of any applicable restoration charges or dues. Such reinstatement shall not constitute a waiver of the Company’s rights under these Terms.
13.7 Effect of Termination: Upon termination, the Client and all its Users must immediately:
13.7.1 Cease all use of the Platform and delete or destroy any confidential materials, login credentials, or cached data related to MDOC;
13.7.2 Refrain from representing themselves as users, partners, or affiliates of MDOC or MAK SOFTBOX PRIVATE LIMITED; and
13.7.3 Return or permanently delete any intellectual property, documents, or proprietary materials belonging to the Company.
13.8 Survival of Clauses: The provisions relating to intellectual property rights, confidentiality, indemnification, limitation of liability, governing law, and jurisdiction shall survive any termination or suspension of access and continue to bind the Client and its Users.
14. GOVERNING LAW AND JURISDICTION:
14.1 Governing Law: These Terms, including their interpretation, validity, performance, and enforcement, shall be governed by and construed in accordance with the laws of the Republic of India, without giving effect to any conflict of law principles that may otherwise apply. All access to and use of the Platform shall be deemed to have occurred within the territory of India.
14.2 Jurisdiction: The Parties expressly agree that the courts at Pune, Maharashtra, India shall have exclusive jurisdiction over any dispute, claim, or controversy arising out of or relating to these Terms, the use of the Platform, or any transaction contemplated herein. No other court or forum shall have jurisdiction to entertain such matters.
14.3 Dispute Resolution and Equitable Relief: Before initiating any formal proceedings, the Parties shall endeavour to resolve disputes amicably through good-faith discussions within thirty (30) days of notice of the dispute. Notwithstanding the foregoing, the Company shall retain the right to seek immediate injunctive or equitable relief from a court of competent jurisdiction in Pune to prevent any continuing or threatened breach of its intellectual property rights, confidential information, or proprietary interests.
14.4 Severability of Jurisdiction Clause: If any provision of this Clause or its enforcement is held invalid by a court, such invalidity shall not affect the remaining provisions of this Clause or these Terms, and jurisdiction shall continue to lie exclusively with the courts at Pune, Maharashtra.
15. AMENDMENT AND UPDATES:
15.1 The Company reserves the right to modify, update, or revise these Terms at its discretion.
15.2 All amendments shall be communicated through on-screen notifications on the Platform at the time of login.
15.3 Continued use of the Platform after such update shall constitute the User’s acceptance of the revised Terms.
16. CONTACT INFORMATION:
MAK SOFTBOX PRIVATE LIMITED
Registered Office: E-603, Park Ivory, Park Street, Wakad, Pune–411057
Business Office: B-713–714, Suratwala Mark Plazzo, Hinjewadi, Pune–411057
Email: info@maksoftbox.com
Website: https://mymdoc.io
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